Web 2.0 meets the enterprise | CNET News.com
It’s a puffy, high-level piece, but this article pretty much sums up how I’ve been feeling for the last, oh, 3 years :-)
It makes some important points – consumers (at home) come into work, use the same technologies and then think “hang on, why can’t my enterprise app connect into this?” and “why is this so _hard_, gmail just works…google maps just works…”
I’ll forgo the web2.0 hype/bollocks, but the _philosophical approach_ of web 2.0 (mashups, RSS subscription) for example, is the real story here…people’s (customers!) expectations are changing…
They’re mad as hell, and aren’t going to take it any more. Ok, maybe not _that_ bad, but getting there.