KM’s Next Generation – Knowledge Management Research Center – CIO
“…What’s really exciting about YPO is that we’re all about second generation KM,” says Goldsmith. By second generation, Goldsmith is referring to the YPO’s practice of connecting people with people as opposed to simply pointing people to information submitted by experts. “We are connecting people to people on the issues that matter to them and making tacit knowledge and experiential knowledge available to a diverse group of people…”
Just got this article from a pal (why he’s reading CIO.com I don’t know :-). Not a particularly good article, and a bit too much like marketing fluff to me, but the idea is very interesting. It took me a while (and/or helpful colleagues) to find out about people in my organisation that could help me. I mean we have online, searchable cv’s, but they don’t really give you the ability to locate someone who worked on x problem with y issues and so-on.
I think an equally interesting application of this technology is being able to create well balanced, complementary virtual teams. Team creation in a matrix organisation is difficult, and solutions like this surely have a bright future? An interesting read is an article on JP Morgan’s expertise location system.
Creating teams through skills location must be pretty hard to do. You need the *full* co-operation of staff (although working must be a good incentive :-) and it begs the question of how effective the teams it ‘puts together’ are. I mean is there a dual system that also plugs in secret psychometric data and manager assessments?