I’ve watched, with increasing interest, the effect of the ‘SOX’ regulations on a particular software team at a client.
They’ve built in information capture and re-routing in every employee ‘transaction’ within their software system.
I’m pretty sure all communications has to be archived for SOX compliance (I’m on a train, so can’t check this out).
So, outside and unexpected pressures force companies to grab all the activities, dialogue and documentation from their employees – isn’t this a golden opportunity to apply some basic search, republish and context to this stuff for an ‘instant’ organisational memory bank?